As part of its ongoing efforts to enhance customer service
standards, ensure greater transparency in loan disbursement and further
strengthen field-level operations, Pubali Bank PLC. continues to invest in the
development and capacity building of its CLS Network. In this continuation, the
CLS Agent Conference 2026, organized by the Bank’s Retail Business Division,
was recently held at the Head Office Auditorium.
The event was attended by Mohammad Ali, Managing Director
& CEO of Pubali Bank PLC., as the Chief Guest. Special Guests included the
Bank’s Deputy Managing Directors Mohammad Shahadat Hossain, Md. Shahnewaz Khan
and Mohammad Anisuzzaman. The conference was presided over by Md. Malequl
Islam, Head of Retail Business Division and Deputy General Manager. Regional
Heads from various regions, executives from the Head Office and CLS Agents were
also present at the event.
During the program, the top 13 CLS Agents of 2025 were
recognized for their outstanding performance and contributions with crests,
certificates, motorcycles and mobile phones.
While addressing the conference, Mohammad Ali, Managing
Director & CEO, emphasized the importance of enhancing the professional
capabilities of CLS Agents, expanding customer-centric services, ensuring
greater transparency in loan disbursement processes and making the network
operations more efficient and dynamic.
He stated that the Bank would undertake various initiatives to make CLS services more modern, technology-driven and effective in the future. Referring to the CLS Agents as key partners in this development journey, he noted that Pubali Bank always values performance, integrity and a culture of collaboration. He expressed hope that such recognition and appreciation would further inspire CLS Agents and contribute to accelerating the Bank’s overall growth and success.
