Reaffirming its commitment to delivering a more convenient and enhanced service experience to customers, Grameenphone—the country’s leading telecommunications service provider—has launched a new Grameenphone Center (GPC) in Cumilla.
Farha Naz Zaman, Chief Marketing Officer of Grameenphone, recently inaugurated the new hybrid center at Jhautala in Cumilla city, a press release said.
Also present at the event were Abdullah Al Mahmud, Head of Customer Experience and Service; Mohammad Sharif Mahmud Khan, Head of Sales and Distribution; Emon Kalyan Dutta, Business Head of Chattogram Circle; and Saiful Mahmud Sumon, Partner of the Cumilla Grameenphone Center.
Grameenphone has launched this new center to meet the growing demands of its customers. To reflect Cumilla’s rich heritage and unique characteristics, the interior design incorporates terracotta walls modeled after the region’s historic landmarks, allowing customers to experience the local cultural ambiance while availing services. Staffed by trained and experienced professionals, the center will provide necessary support and solutions tailored to the diverse needs of customers.
Customers visiting the new Grameenphone Center will have access to a comprehensive range of telecommunications services, digital solutions, devices, and modern products—all under one roof. The center has been designed to bring essential services and solutions together, ensuring easy accessibility for customers. Farha Naz Zaman, Chief Marketing Officer of Grameenphone, said, “At Grameenphone, we are continuously working to make our services more accessible, convenient, and aligned with the evolving needs of our customers. By ensuring a robust and reliable internet experience under our ‘1 Bangladesh 1 Internet’ initiative, we are focused on making the digital lives of customers across the country more enjoyable, while also prioritizing their safety and security. The new Grameenphone Center in Cumilla reflects this commitment—bringing together our services, digital solutions, and customer support under one roof. We hope this center will become a trusted destination where customers can easily access the support and solutions they need. Grameenphone will continue to leverage connectivity and technology to contribute to building a safe and smarter future.”
This new center has further strengthened Grameenphone’s customer service network in Cumilla. It will play a key role in easily introducing customers to the company’s latest connectivity and digital services.
